Academic Program Manager

Organization

CUNY School of Professional Studies

Job Description

The CUNY School of Professional Studies (SPS) offers innovative undergraduate and graduate level courses, certificates and degree programs, including CUNY’s first online degrees.  Drawing on CUNY’s nationally renowned faculty and practitioners, SPS offers programs in a wide range of disciplines, including Applied Theatre, Business, Disability Studies, Labor Studies, Urban Studies, and Health Information Management.

The Joseph S. Murphy Institute for Worker Education and Labor Studies is a collaboration between the University and New York City labor unions, for the purpose of serving the educational, policy and research needs of unions and their members. The Institute is comprised of two centers. The mission of the Center for Worker Education is to; 1) offer undergraduate and graduate programs to working adult students and union members; 2) expand access to colleges throughout the CUNY system; and 3) partner with labor unions and employers to address training and educational needs of union members. The Center for Labor, Community, and Policy Studies conducts research, offers leadership development programs, hosts forums and national conferences, publishes articles, books and a nation labor journal to promote debate on issues critical to labor’s future and its policy role.

Reporting to the Associate Director for Worker Education, the Academic Program Manager for Urban Studies will manage all administrative aspects of the Institute’s Urban Studies program. He/she will work in collaboration with the faculty overseeing these programs to ensure administrative adherence to academic policies and procedures.

In addition to the CUNY Title Overview, duties include but are not limited to:

- Manages recruitment, admissions, registration, internship placement, and graduation reviews for undergraduate and graduate certificate and degree programs
- Consults with faculty and Institute leadership on curricular and other academic matters
- Supervises Urban Studies team, including program coordinators and clerical assistants
- Oversees outreach to the community
- Manages in consultation with Academic Director all departmental course scheduling
- Assists Director and Associate Director with strategic planning to expand the program
- Conducts various research and data collection assignments in support of the Director
- Manages regular and ongoing coordination between administrative offices

Qualifications

Bachelor's Degree and six years' relevant experience required.

Preferred Qualifications:

- Advanced degree
- Higher education administrative experience
- Experience within CUNY
- Knowledge of the academic fields of Urban Studies, Community Studies, and/or Public Administration
- Practical knowledge of urban institutions and grass roots community organizations
- Familiarity with public policy and the policy making process
- Experience with non-profit organizations
- Experience with curriculum management
- Strong writing and oral communication skills
- Experience with student recruitment and enrollment management
- Ability to examine, evaluate and re-design administrative operations and procedures
- Ability to analyze and solve problems
- Ability to use independent judgment and maintain records containing confidential student information
- Ability to work independently as well as collaboratively in a faced-paced, demanding, and complex work environment