Planning Technician, Neighborhood Engagement

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Location

City of Plano Municipal Center

Hourly Salary Range

Minimum $19.235783
Maximum $27.893417

Basic Functions

This is the journey-level classification in the Planning Technician series that follows diversified procedures and implements processes to accomplish end results, within guidelines. Immediate supervision is available upon request. This class is distinguished from Planning Technician, Senior in that the latter is a higher-level class in the series that performs more complex technical, investigative, and supervisory duties requiring a higher level of knowledge and skill. 

Principal Responsibilities

  • Provides information to citizens, developers, engineers, businesses, non-profit organizations, and other City departments regarding application processes, ordinances, regulations and neighborhood programs. 
  • Designs, drafts, and organizes maps and information for projects, reports, and publications. 
  • Collects and maintains information for departmental databases.

When assigned to the Neighborhood Services Department:

  • Identifies homes that qualify for the Love Where You Live home repair process; creates mailing lists; responds to applications received; processes reimbursements for program partners. 
  • Attends and supports neighborhood meetings; sells promotional and fundraising materials at meetings; maintains inventory of sale items and orders supplies as needed; may participate in setting up meeting areas. 
  • Manages the Pop-Up Party Trailer, including reservations, scheduling, inventory, delivery, pick-up, and program assessment.
  • Maintains web content for Division and the City of Plano Neighborhood Directory. 
  • The incumbent reviews existing city codes and ordinances and communicates applicable sections to various members of the public and/or business community. Incumbent applies applicable city ordinances during reviews of submitted applications. The incumbent assists the public in researching and resolving neighborhood-related concerns. 

Knowledge and Skills

  • Principles and practices of urban planning; Federal and State laws and regulations relating to planning and urban development; basic land use and urban design principles; legal terminology used to describe property boundaries; website management; social media outlets; basic accounting principles and practices. 
  • Communicating effectively both verbally and in writing; operating personal computers and peripheral equipment; navigating and utilizing GIS operating systems; managing and updating a database; utilizing social media outlets as an outreach tool.

Education and Experience 

  • Bachelor’s degree in Urban Planning, Public Administration, Geography, Community Development, Historic Preservation or related field. 
  • One (1) year of experience in urban planning or community development preferred, including experience with GIS or related software. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.

Licenses and Certification 

  • Texas Class C driver’s license. Must possess a State of Texas Notary Public license, or obtain license within 90 days of hire when assigned to Planning Department. 

Physical Demands and Working Conditions

  • Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to work in the field including traversing uneven terrain, to operate a motor vehicle, and tools and equipment to set up trailers; vision to assess assigned homes, to read printed materials and a computer screen; hearing and speech to communicate in person, before groups, and over the telephone. The job involves fieldwork requiring frequent walking conducting assessments. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, to operate standard office equipment. Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information and set up for events and meetings. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. 
  • Employees partly work in the office and partly in the field; when in the field incumbents may be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, and mechanical and/or electrical hazards. Employees may interact with upset staff and/or public and private representatives and contractors in interpreting and enforcing departmental policies and procedures. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation.

Equal Employment Opportunity
Equal Opportunity Employer - EOE/M/F/V/D Open positions are subject to close without notice.

APPLY FOR THIS POSITION ON THE CITY OF PLANO’S EMPLOYMENT PAGE FOUND AT WWW.PLANO.GOV.