Location: Remote

Operations Assistant

Salary: $45-$55k with full benefits$45-$55k with full benefits

Closing: November 4, 2022

The Congress for the New Urbanism (CNU) is an essential part of the broader urbanist movement. As a national nonprofit organization, we strive to build and rebuild communities in a way that improves lives. We believe that thriving communities cannot exist without a supportive physical environment and we organize, convene, and arm our members to that end. CNU seeks a full-time Operations Assistant to provide support in four key areas:

  • finance and operations;
  • programming and events;
  • board and executive management; and
  • implementation of development strategy.

This is an amazing opportunity for candidates with administrative support experience and an interest in the built environment who are seeking broader exposure to the skills required to run a small nonprofit. If you love cities and dream of being a COO or ED of a nonprofit organization, this is the role for you.

CNU is an international membership organization with a small staff of eight working remotely across the country. We primarily operate in Eastern Time, but have staff in Central and Pacific Times as well. We are seeking a reliable and passionate assistant to help the Deputy Director and Executive Director in the four main areas mentioned above. The Operations Assistant will be responsible for managing a number of logistical and support tasks as well as supporting specific program and development related activities. The ideal candidate will possess the following qualities:

  • A strong interest in improving the places people live through urban design, policy, and policy;
  • Reliability, maturity, and the ability to prioritize tasks and deadlines;
  • Excellent communication skills - both written and verbal;
  • Organization and detail orientation;
  • The capacity to self-start, work independently when needed, and work on multiple projects simultaneously;
  • Fluency in Google Sheets, Docs, Drive, MS Office, Slack, etc.;
  • Strong writer, editor, and verbal communicator across a broad range of platforms; and
  • Comfort working remotely, communicating regularly, and learning quickly.

Key Responsibilities
The key responsibilities of this position are varied depending on the time of year and existing priorities. They generally include scheduling, board management, research, writing, light project management, spreadsheet development, logistics and other administrative activities. Working primarily with the Executive and Deputy Directors, the Operations Assistant will also occasionally interface with CNU’s board of directors, our bookkeeper and accounting firm, as well as work alongside the remaining CNU staff. Key responsibilities include:

Board and Executive Management - 25%

  • Support the Executive Director through logistical and administrative tasks, including calendar management, travel arrangements, prioritization of daily or weekly tasks, etc.
  • Contribute to the development of materials for quarterly board meetings, manage board logistics for in person or virtual meetings, manage board communications from Executive or Deputy Director.

Finance and Operations - 20%

  • Assist the Deputy Director in general operations tasks such as scheduling staff meetings, retreats,
  • Assist in general financial management tasks such as budget tracking, reporting, annual audit prep and filing, contracts file maintenance, and invoice tracking.

Program Support - 15%

  • Assist in sponsorship benefits fulfillment for our annual Congress (national event), tracking, recording, and communicating with sponsors.
  • Provide general administrative support for our programs in transportation, climate, and code reform.

Development Strategy Implementation - 30%

  • Assist the Executive Director, Deputy Director, and Development Committee in implementing the CNU development strategy.
  • Schedule meetings, conduct donor or sponsor research, track grants and campaigns.
  • Draft letters or templates and various fundraising materials.


  • Bachelor’s degree or equivalent work experience in nonprofit administration or operations.
  • A strong interest in nonprofit management, the built environment, and urban design.
  • Knowledge of, and experience in:
    • Project management
    • Administrative support
    • Nonprofit financial management and accounting
    • Fundraising and development, including individual gift solicitation and grant writing
  • Ability to meet competing deadlines in a fast-paced, diverse environment
  • Competent and clear communication skills

How to Apply
Please email a cover letter, resume, and two writing samples for which you are the primary author to by November 4, 2022. Position will remain open until filled.

CNU is an equal opportunity employer with fulfilling careers in design, placemaking, innovation, leadership development and administrative support. Diversity is a critical source of strength for us. Different racial backgrounds, ethnicities, genders, ages and points of view contribute to our effectiveness as an organization. That’s why we actively seek to create an inclusive workforce and workplace. Candidates from diverse backgrounds are encouraged to apply.