Close date: 
Tuesday, March 10, 2020

Location: Washington, DC or remote

Communications and Content Manager

Salary range: Based on experience

The Congress for the New Urbanism, the keystone organization of the New Urbanism movement, seeks a communications and content manager with a proven track record of pinpointing and telling the stories of how enduring, holistic, and people-centered places are vibrant, inclusive, and prosperous. Achieving these outcomes demands clear communications that focuses on the intersection of the physical design and the people who inhabit those spaces. CNU’s Communications and Content Manager is responsible for telling the stories, framing the messages, and communicating to internal (CNU members) and external (general public) audiences.

Organization: The Congress for the New Urbanism’s (CNU) mission is to champion walkable urbanism. We provide resources, education, and technical assistance to create socially just, economically robust, environmentally resilient, and people centered places. We leverage New Urbanism's unique integration of design and social principle to advance three key goals: to diversify neighborhoods, to design for climate change, and to legalize walkable places. For more information please visit

Summary: CNU seeks an experienced communications and marketing professional to lead all aspects of CNU’s communication, including, but not limited to: developing and editing written materials, marketing events, managing and growing CNU’s social media following, and coordinating with the press. The Communications and Content Manager reports to the Deputy Director with monthly (or as needed) meetings with the President & CEO. The position calls for close teamwork with Membership and Program staff.

Qualities: The Communications and Content Manager will have the following qualities:

  • Skilled story teller: exceptional writer, editor, and verbal communicator across many forms, including but not limited to short-form social media, newsletters, and e-blasts, to long-form reports and articles that connect with a professional and non-professional audience;
  • Creative thinker and organized executor;
  • A track record of successful communications strategies and messages, strong leadership qualities, capable of setting direction, executing tasks, and managing responsibilities in an entrepreneurial workplace setting;
  • Knowledgeable of and interested in New Urbanism, city building, and placemaking;
  • Self-starter comfortable working independently and in small teams, and collaborate across teams while supporting successful internal communications;
  • Able to manage multiple tasks, priorities, and projects on sometimes competing deadlines;
  • Knowledgeable of media and public relations;
  • Skilled at interacting with and maintaining effective relationships with members, the general public, and staff

Responsibilities: The responsibilities of the Communications and Content Manager are varied and diverse, key responsibilities are listed in priority order.

  • Develop, direct, and execute a creative communication strategy that positions the organization as a prime source of expertise and solutions for more sustainable, healthy, and economically vital communities.
  • Craft the strategy and messaging for CNU’s broader communication’s activities and develop specific elements to implement them.
  • Distribute timely and frequent communications across CNU’s communication channels (Twitter, Facebook, LinkedIn, email listservs, website, and other news outlets), to engage and grow CNU’s audience.
  • Write, edit, and coordinate many written materials, including such items as newsletters, editorials, marketing materials, web content, factsheets, publications, etc.
  • Serve as the organization’s chief point of contact for media and media inquiries.
  • Monitor media coverage and coordinate with CEO or Board for appropriate response.
  • Work collaboratively with colleagues to develop, direct and/or advise, and (sometimes) execute event communications plans, including translation and promotion of the theme to potential attendees and media (e.g., the annual Congress, Summits, Councils).
  • Collaborate with the staff to strategically position CNU programmatic initiatives and their products (e.g., reports, manuals, and events).


  • Bachelor’s degree in English, Journalism, Marketing, Communications, Public Relations, or related field from an accredited four-year college or university; or a level of education that, together with experience and training demonstrates the required knowledge skills and abilities.
  • Minimum of five to ten years professional experience in a related field.
  • Experience with a non-profit a plus, but not required.
  • Experience with web design, management, and development a plus, but not required.
  • Mac Computer and software proficiency, including MS Office, Adobe Creative Suite, Drupal, Word Press, basic HTML, etc. in a Mac OS environment. Familiarity with productivity and workflow management tools like Dropbox, Google Maps, Google Drive, and Slack/Asana collaboration tools also a plus.

Salary and Benefits: Salary based on experience. Benefits package includes medical, dental, and life insurance; a 401k plan; and generous holiday and paid time off.

To Apply: Please email a cover letter, two writing samples: 1) piece for which you are the primary author, and 2) six (6) examples of professional social media posts (across any social media platform), and your resume to CNU’s Deputy Director at by March 10, 2020. Position will be open until filled.

CNU is an equal opportunity employer with fulfilling careers in design, placemaking, innovation, leadership development and administrative support. Diversity is a critical source of strength for us. Different racial backgrounds, ethnicities, genders, ages and points of view contribute to our effectiveness as an organization. That’s why we actively seek to create an inclusive workforce and workplace. Candidates from diverse backgrounds are encouraged to apply.