The City of Austin, Development Services Department
Close date: 
Monday, December 11, 2017

Location: Austin, TX

Program Manager III

The Development Services Department (DSD) coordinates all private development reviews and inspections in cooperation with 12 other city departments and Travis County, all of which are involved in some aspect of the plan review and inspection process. Most new land development proposed in Austin must process an application with DSD from initial entitlement to detailed engineering plan approvals and final construction inspection. This “Gateway” for development in the City is critically important to both the quality and effective timely processing of new developments both large and small. DSD is staffed by specialists who focus on the myriad of city code regulations applicable to new development who have the expertise and capacity to process new development projects to assure conformance to Austin’s code, design standards, and environmental regulations. 

The Land Use Review (LUR) Division is responsible for the review of development applications including zoning changes, site development permits, and subdivision applications for compliance with the City’s adopted code and criteria. The Program Manager III position will have oversight and supervision of multiple groups of review disciplines within the Land Use Review Section of the Development Services Department, and will specifically oversee the subdivision and transportation plan review sections.

Roles, Functions and Responsibilities:

  • Develops and implements full-scale complex or multiple programs that may have both internal and external stakeholders.
  • Determines program goals, objectives and resource requirements.
  • Establishes program standards, methods, policies and procedures.
  • Develops, manages and submits proposed budget and forecast planning.
  • Coordinates and collaborates with multiple stakeholders involved in or affected by programs.
  • Monitors and evaluates program effectiveness, and implements improvement strategies.
  • Develops, manages, and monitors the program budget and associated projects and provide financial information.
  • Manages, coordinates, implements and monitors projects associated with assigned programs.
  • Interacts with internal and external customers.
  • Investigates and responds to inquiries from the public and other departments.
  • Attends meetings and conducts presentations to Boards and Commissions, City
  • Council Committees, City Council, and other related agencies

 Responsibilities, Supervision and/or Leadership Exercised:

May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge

Preferred Qualifications:

  • Experience collaborating and presenting to internal and external stakeholders on projects and programs that might include public outreach, council updates and program implementation.
  • Demonstrated success in providing excellent customer service and effective conflict resolution to customer escalations and concerns.
  • Ability to lead, coach, develop and support a team up to at least 12 individuals.
  • Demonstrated success in working in a deadline driven environment while balancing multiple projects and changing priorities.
  • Experience managing a program budget that is aligned with strategic and operational goals and objectives.
  • Extensive knowledge and experience dealing with the City of Austin subdivision and site development process, land development process, land use planning, environmental regulations and transportation plans that include AMATP, CAMPO and other adopted long range planning documents.
  • Certifications from the American Institute of Certified Planners (AICP) or Congress of the New Urbanism (CNU).

How To Apply: 

When completing the City of Austin employment application:

  • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. You must provide job title and employment dates for all jobs you wish to be considered and contact information for previous employers.
  • A résumé is required, but will not substitute for a completed employment application.
  • A cover letter is also required. In the cover letter, candidates should describe in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.
  • Responses to the supplemental questions are used for initial screening only.
  • Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference.
  • A skills assessment tests may be administered to candidates selected for interview.
  • This position does not require a criminal background investigation.

If you are interested in this City of Austin job opportunity please apply at the City of Austin website at this link.