CNU Staff

John O. Norquist  

John O. Norquist
President and CEO
Email: jnorquist@cnu.org

John Norquist's work promoting New Urbanism as an alternative and antidote to sprawl's social and environmental problems draws on his experience as big-city mayor and prominent participant in national discussions on urban design and transportation policy.

Norquist served as Mayor of Milwaukee from 1988-2004. Under his leadership, Milwaukee experienced a decline in poverty, saw a boom in new downtown housing, and became a leading center of education and welfare reform. He oversaw a revision of the city's zoning code and reoriented development around walkable streets and public amenities such as the city's 3.1-mile Riverwalk. Named a Governing Magazine Public Official of the Year during his tenure, Norquist also received widespread recognition for championing the removal of a .8 mile stretch of elevated freeway. In 2008, he received the Bacon Prize, named for visionary Philadelphia planner Ed Bacon.

At CNU, he has joined local activists in numerous cities as a key champion of plans to replace freeways with boulevards. A leader in national discussions of urban design and educational issues, Norquist is the author of The Wealth of Cities, and has taught courses in urban policy and planning at the University of Chicago, University of Wisconsin-Milwaukee School of Architecture and Urban Planning, and at Marquette University.

Norquist served in the Army Reserves from 1971 to 1977, and earned his undergraduate and master's degrees from the University of Wisconsin. Before becoming Mayor, he represented Milwaukee's south and west sides in the Wisconsin Legislature. He chaired the National League of Cities Task Force on Federal Policy and Family Poverty and served on the Amtrak Reform Council. He is married to former CNU Board Member Susan Mudd. They have two children, Benjamin and Katherine.

A springtime view from John's office.

 
Mindy Martinez  

Mindy Martinez
Executive Assistant
Email: mmartinez@cnu.org
Phone: 312.551.7300 x10

 

 
Heather Smith  

Heather Smith
Planning Director
Email: hsmith@cnu.org
Phone: 312.551.7300 x15

Heather is an urban planner responsible for supporting the CNU member Initiatives and planning the annual Congress program. She joined CNU in January 2005. Before joining CNU, she coordinated the Metropolis Plan activities for Chicago Metropolis 2020, a regional planning organization. Prior to working in Chicago, she received an American Planning fellowship to advance sustainable development and planning issues in the United States Senate. Heather holds a masters degree in urban planning and previously worked for the New York City Department of City Planning. Heather enjoys biking to work, sailing, swimming, and kayaking in her free time.

 
Sandrine Milanello  

Sandrine Milanello
Events Director
Email: sandrinem@cnu.org
Phone: 510-633-4100

Sandrine, who joined the organization in November 2002, dedicates her time to organizing CNU's annual Congress. After receiving a BA in Marketing from San Francisco State University in 1998, Sandrine worked as a marketing coordinator and meeting planner for the Astronomical Society of the Pacific for several years. Outside of CNU, Sandrine spends her time rafting beautiful white water rivers, camping, and socializing.

 
Ben Schulman  

Ben Schulman
Communications Director
Email: bschulman@cnu.org
Phone: 312.551.7300 x12

Ben Schulman joined CNU as its Communications Director in early 2011, after having established himself as a freelance writer on urban affairs. His work has been noted by The Pittsburgh Post Gazette, Pop City Media, The Atlantic Online, and the National Review, and has been featured in outlets such as Gapers Block, New Geography, Venus Magazine, and as a guest on the Urbanophile. When not pushing forward CNU's mission, Schulman helps head the independent record label Contraphonic, Inc., and its Contraphonic Sound Series, an attempt to aurally document cities through the medium of sound.

 
 

Jeannette Mihalek
Development Director
Email: jmihalek@cnu.org
Phone: 312.551.7300 x16

Jeannette Mihalek joined CNU in February 2010 as the organization's first Development Director. In this role, Jeannette oversees CNU's fundraising and membership programs, with an emphasis on grant development. Jeannette comes to CNU with six years of fundraising experience, most recently as Development Manager at the Center for Economic Progress in Chicago. Ms. Mihalek has secured grants from some of the nation's largest foundations, including the Ford Foundation, John D. and Catherine T. MacArthur Foundation, Rockefeller Foundation, W.K. Kellogg Foundation, and the Annie E. Casey Foundation. Jeannette has a Master Degree in Public Policy from the University of Chicago and a Bachelor of Fine Arts from Emerson College in Boston.

 
Abigail Bouzan-Kaloustian  

Abigail Bouzan-Kaloustian
Administration and Finance Director
Email: abkaloustian@cnu.org
Phone: 312.551.7300 x13

Abby joined CNU in March 2008 as the new Administration and Finance Director. Prior to joining CNU, she received a degree in Biology from Bucknell University and worked as the Director of Administration and Programs for the Neighborhood Technology Resource Center, a not-for-profit located in Chicago. In her spare time, Abby enjoys running along the lakefront and traveling home to Maine.

 
Caitlin Ghoshal  

Caitlin Ghoshal
Program Manager
Email: cghoshal@cnu.org
Phone: 312.551.7300 x17

Caitlin Ghoshal joined CNU in October 2011 as its Program Manager. Most recently, Caitlin served as a Mayoral Fellow in the Office of Mayor Rahm Emanuel during the Mayor's first 100 days of office. Her previous work experience includes transportation policymaking and research, communications, volunteer management and non-profit capacity-building. Caitlin has a Master's in Public Administration from DePaul University and a Bachelor of Arts degree from Hobart and William Smith Colleges. As a graduate student, Caitlin studied bus rapid transit and sustainable community planning in Curitiba, Brazil.

 
Juantiki Jones  

Juantiki Jones
Membership Assistant
Email: jjones@cnu.org
Phone: 312.551.7300 x19